Exbajee Terms and Conditions

1 General Terms & Conditions and Applicability

Exbajee's Terms and Conditions is a legally binding agreement between the user and the platform, effective from the moment your account is created. These terms apply whenever you access the platform via the Exbajee website, mobile app, or any other channel.

These terms and conditions are published in both Bengali and English. In the event of any conflict between the two versions, the English version shall prevail. We do, however, strive to present all terms clearly and accessibly for Bengali-speaking users.

Exbajee reserves the right at any time to amend this Terms and Conditions reserves the right to update or amend these terms at any time. A notice will be posted on the website and the date of the update will be shown at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2 Account Registration & Eligibility

To create an account on Exbajee, the following conditions must be met:

• You must be at least 18 years must be.
• You must provide accurate and complete personal information — including your name, date of birth, address, and contact details.
• For each individual One Account Only permitted. If multiple accounts are found under the same individual, all will be terminated.
• Accounts are for personal use only — use on behalf of a third party is prohibited.
• It is your responsibility to keep your account password and login credentials strictly confidential.

The information provided during registration will be used in the KYC verification process. Providing false or inaccurate information may result in account termination and forfeiture of funds. Exbajee may request supporting documents for additional verification at any time.

3 Deposit, Withdrawal & Payment Policy

Exbajee supports deposits and withdrawals via mobile banking, bank transfer, and various digital wallets. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• A minimum deposit amount applies and is stated on the promotions page.
• Deposits are usually processed instantly. Bank transfers may take up to 24 hours.
• Only use your own payment method. Deposits from third parties are not accepted.
• Save your transaction reference number as proof of deposit.

Withdrawal Rules

• KYC verification must be completed before withdrawals can be made.
• Withdrawal requests are typically processed within 1–3 business days.
• Maximum withdrawal limits apply; VIP members are eligible for higher limits.
• Wagering requirements must be met before bonus funds can be withdrawn.
• The withdrawal method will generally be matched to the deposit method used.

Exbajee follows international AML policies to prevent money laundering. Any suspicious transaction may result in a temporary account suspension pending investigation.

4 Bonus & Promotion Terms

Exbajee's bonus and promotion offers provide special benefits to users. However, each bonus comes with specific terms that must be followed.

Wagering Requirement

Bonuses typically come with a wagering requirement (WR). For example, if the WR is 30x and the bonus is 100 BDT, you will need to wager 3,000 BDT before making a withdrawal. The WR for each bonus is clearly stated on the promotions page.

• The welcome bonus is available to first-time registrants only.
• Bonuses are generally valid for 7 to 30 days. The bonus will be cancelled once the validity period expires.
• Multiple bonuses may not be used simultaneously unless explicitly permitted.
• Bonus funds may only be used to place bets on designated games.
• Any attempt to claim bonuses fraudulently will result in all bonuses being cancelled.

5 Gaming Policy & Code of Conduct

All users on Exbajee are expected to play fairly and honestly. The following behaviors are strictly prohibited:

• Software bots or automation tools to play games.
• Any attempt to alter or manipulate game outcomes.
• Operating bonus-hunting activities in collusion with others.
• Misconduct or harassment toward other players.
• Attempting unauthorized access to the platform's systems.

All games on Exbajee are powered by RNG (Random Number Generator) technology, meaning every outcome is entirely random and cannot be controlled by anyone. The RNG is regularly audited by independent third parties.

Users may use the chat feature in Live Dealer games; however, abusive or inappropriate behaviour toward the dealer or other players will result in this privilege being revoked.

6 Responsible Gaming Policy

Exbajee believes gaming should be a source of entertainment. We place the highest importance on the wellbeing of our users, which is why we provide the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you will play in a single session.
• Loss Limit: Set a loss limit for yourself before you start playing.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Option to take a temporary break.

If you feel that you or someone you know may be struggling with a gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

7 Account Suspension & Closure

Exbajee reserves the right to suspend or permanently close an account without prior notice in the following situations:

• This Terms and Conditionsfor violating any clause of -.
• Registering with false or incomplete information.
• If fraudulent or suspicious activity is detected.
• If evidence of operating multiple accounts is found.
• Upon instruction from a legal or regulatory authority.
• Extended inactivity over a prolonged period (generally 12 months).

Upon account closure, any valid balance will be returned; however, bonus funds may be forfeited. Users may also request account closure at any time.

8 Limitation of Liability

Exbajee is not liable for:

• If gaming is interrupted due to loss of internet connection or a technical issue.
• If login credentials are stolen due to the user's own negligence.
• Delays or failures caused by third-party payment processors.
• If game outcomes are affected by an unexpected technical error.

However, if any loss occurs due to a technical error, Exbajee will make every reasonable effort to resolve it. Each complaint is reviewed with the utmost seriousness.

9 Dispute Resolution Process

For any dispute or complaint, please first contact our 24/7 Live Chat or contact us by email. Our customer service team aims to respond within 72 hours.

Steps for Dispute Resolution:

1. Submit a complaint via live chat or email and obtain a reference number.
2. The customer service team will review the issue and work toward a resolution.
3. If not resolved at the first level, the matter will be escalated to senior management.
4. The final decision will be communicated in writing.

10 Terms Amendments & Effectiveness

Exbajee reserves the right at any time to amend this Terms and Conditions may be updated. Prior notice will be given via email or on the platform for any significant changes. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any clause of these terms and conditions is found to be invalid or unenforceable, all remaining clauses will continue to be fully effective. This agreement is governed by international gaming law and applicable regulatory frameworks.